Please note: You have the legal right to cancel your order within 14 working days of it being delivered, however, this excludes personalized orders.
We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unused or defective merchandise. Used merchandise cannot be returned unless defective. Please email us regarding returned merchandise on
firstname.lastname@example.org quoting your order number. A pickup and/or restock fee may apply depending on the nature of the return.
Please allow up to 14 days for us to process your return.
Your right to cancel can be exercised by emailing email@example.com